Edge Hill Students' Union
Ormskirk, L39 4QP
NOTICEEdge Hill Students' Union Advice Centre.We are here to support you through your student experience. We can advise and support you with a range of issues such as;Academic (Appeals, Complaints, Malpractice, EMC's, Fitness to Practice etc)Housing  ( Contract checking, disrepair. Landlord disputes, Tenant disputes, Deposit Issues etc)Student Finance (Problems with your student finance claim or previous funding, we can assist with appeals and complaints etc)Benefits * Benefit advice is currently suspended pending staff trainingData Protection Information; By contacting the advice centre for advice, you will provide us with your name, phone number email address  and  student ID on the booking page, which allows us to create a case file for you using the details provided. We require this information to be able to respond and advise, as per your request. This is called “legitimate interest”.We will be sending you a case sheet shortly after you’ve booked your appointment, we ask that you complete and return this as soon as possible. This will provide us with further special category information, which may be used for statistical analyses. The completed form gives us permission to keep a record of the advice given along with your full details as per recorded on the case sheet.  In accordance with Article 6 of the General Data Protection Regulations 2018, EHSU Advice Centre has a legitimate interest to process information relevant to your case or enquiry. We will process your information for a period of six years to satisfy your interests and those of EHSU Advice Centre. Your information will remain confidential and stored securely within EHSU Advice Centre and on our case management system, AdvicePro. You have the right to access the information we hold on you, update your information and request for it to be deleted. Please email your request to suadvice@edgehill.ac.uk.  You will receive a response within three working days.  

Reviews

  • jimrochdale
    Knowledgeable and well-informed service
    5
    Esther provided a fantastic service for myself when I was struggling. She offered tailored, bespoke advice which was succinct and clear. This meant a lot for me as I was struggling with placement issues and queries which related to submitting EMC. Thank you again for your help.
  • Mary Mc Murrough
    Good advice
    5
    This is a great service offering good, honest advice. Even if it’s not always what you want to hear it’s always better to have the facts. Thanks Phil
  • Great Service
    5
    Esther was very helpful, pointed me in all the right directions. Thanks
  • Deborah Jones
    5
    The service I have had from the Students Union has been first class. The advice and support I received from Phil was second to none and I will be internally grateful for his honesty and the compassion he showed to me at a very anxious and distressing time. Due to Phil's experience and knowledge I received a result beyond expectations and the opportunity to complete my studies, thank you is not enough!! I would certainly recommend SU advisory service to anybody who needs expert advice and support.
  • Nettie T
    Annette Thompson
    5
    Student union provide a fantastic service. Phil and Esther were fantastic and I appreciated the honesty, support and commitment that they gave to my case. I would defiantly recommend going to them. Thank you very much
  • Lifeline
    5
    The service provided by Students Union is invaluable. The advice I received from Phil was vital and the aftercare following my initial appointment was a huge support to me at a difficult time. Thank you for everything.
  • Excellent service.
    5
    Edge Hill students union provide a great service. I would also like to mention Phil. His help and advice was invaluable when I was going through a difficult time with my studies in year 2. Many Thanks.
  • Louise Kennedy
    Invaluable service!
    5
    Esther has been really helpful from start to finish. Could not recommend this service enough!
  • Very helpful and informative advice!:)
    5
    I spoke to Esther who was very understanding and friendly about my problem, and was able to help me out and give me some good advice! If you ever have a problem with anything University related I'm sure they have some advice for you!:)
  • Ola Ahmed
    Brilliant service! Would use again :)
    5
    Esther is a credit to the student's union. She has always been so helpful and non-judgemental with her approach to resolving personal and academic qualms. On more than one instance she has helped advise, support and guide me through issues during my time at Edge Hill. Thank you Esther!!!

Our providers

Philip Jones
Student Adviser
Lydia Perry
SU adviser
Yaso Sathiyanathan
SU adviser

Our services

Edge Hill Students' Union
Students' Union Advice Centre
30 minutes